Privacy Policy

1. About This Policy

DML Transport (“we”, “us”, “our”) is committed to protecting the privacy of individuals who interact with our website at dmltransport.com. This policy explains what personal information we collect, how we use it, and how we protect it, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us — for example, when you submit a quote request or enquiry through our website contact form. The information we may collect includes:

• Your full name
• Company name
• Business email address
• Contact phone number
• Pickup and delivery locations
• Details about your freight or transport requirements
• Any other information you choose to include in your enquiry

We do not collect sensitive information as defined under the Privacy Act.

3. How We Use Your Information

We use the personal information you provide solely for the purpose for which it was submitted — that is, to respond to your enquiry, provide a transport quote, or discuss your transport requirements with you. We do not use your information for marketing purposes without your consent, and we do not sell or share your personal information with third parties for commercial purposes.

4. Storage and Security

Enquiries submitted through our website are received and stored securely. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. We retain enquiry information only for as long as is necessary to respond to your request and for reasonable business record-keeping purposes.

5. Disclosure of Information

We do not disclose your personal information to third parties except where required by law, or where necessary to provide the service you have requested (for example, if a subcontractor is involved in fulfilling your transport requirements, with your knowledge).

6. Access and Correction

You have the right to request access to the personal information we hold about you, and to ask us to correct any information that is inaccurate, incomplete or out of date. To make such a request, please contact us using the details below.

7. Website Analytics

Our website may collect non-personally identifiable information about your visit, such as pages viewed and browser type, for the purpose of improving the website experience. This information is not linked to any personal information you provide.

8. Contact Us

If you have any questions about this privacy policy, or wish to access, correct or raise a concern about your personal information, please contact us:

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.